IT Operations Technician

Job Title: IT Operations Technician

Company: London College of Business Studies

Location: London, United Kingdom

About Us:

At the London College of Business Studies, we are dedicated to providing top-tier education to empower future leaders. We believe in fostering an environment that nurtures growth, innovation, and excellence.

Role Overview:

We are seeking an enthusiastic and skilled IT Operations Technician to join our dynamic team. As an IT Operations Technician, you will play a crucial role in maintaining and supporting the college’s IT infrastructure. You’ll have the opportunity to work in a collaborative environment, contributing to the seamless operation of our technological systems.

Responsibilities:

  • Provide technical support and troubleshooting for hardware, software, and network-related issues.
  • Monitor and maintain IT systems, ensuring smooth functionality.
  • Assist in the setup and configuration of IT equipment and systems in the classes.
  • Collaborate with the Administration and Academic team to implement upgrades and enhancements.
  • Offer technical guidance and support to staff and students.
  • Be versatile in handling online files and keeping records of student data in coordination with the administration team both in hard and soft form.
  • Develop liaison between the department and students as well as other governing bodies.
  • Manage and administer the Learning Management System (LMS), ensuring its proper functioning and user support.

Requirements:

  • Proven experience in IT support or a related field.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Knowledge of system administration and IT infrastructure.
  • Strong communication skills and the ability to work well within a team.
  • Relevant certifications or qualifications would be advantageous.

Why Join Us:

  • Opportunity to work in a vibrant educational environment.
  • Collaborative team culture that values innovation and growth.
  • Chance to contribute to the technological advancement of an esteemed educational institution.
  • Competitive salary and benefits package.

If you are passionate about IT, dedicated to problem-solving, and eager to contribute your skills to an institution committed to excellence, we’d love to hear from you! Join us in shaping the future of education.

Apply now with your CV and your educational documents detailing your experience and why you’d be a great fit for this role.